Privacy Policy
1. Information we collect
We may collect details you provide during a phone enquiry, such as your name, contact information, preferred route or destination, travel dates, passenger count, and general booking preferences.
2. How information is used
Information is used to respond to enquiries, explain available travel options, provide customer support, improve our services, and meet legal or security obligations.
3. Calls and communications
Calls may be monitored or recorded where permitted by law for quality, training, fraud prevention, and dispute resolution.
4. Service providers
We may share necessary information with booking partners, payment processors, support vendors, analytics providers, or authorities where required. We do not sell personal information.
5. Cookies and analytics
This website may use essential cookies and basic analytics to understand visits, device types, and page performance. Browser settings can be used to control cookies.
6. Data retention
Information is retained only for as long as reasonably required for support, recordkeeping, legal compliance, and legitimate business purposes.
7. Security
Reasonable administrative and technical safeguards are used, but no internet transmission or storage method can be guaranteed to be completely secure.
8. Your choices
You may request access, correction, or deletion of eligible personal information, subject to applicable law and recordkeeping requirements.
9. Third-party links
Our website may link to third-party travel websites. Their privacy practices are governed by their own policies.
10. Policy updates
We may update this policy periodically. The revised date shown above indicates the latest version.